It seems no matter what you do kids can get around it, it’s really frustrating Thank you tho I appreciate you taking the time to respond. My BT broadband parental control is suddenly broken for more than 1 week now. Network IP on Macbook now shown as 192. . 3. The tool is quick and easy to set up and simple to manage. By using Broadband Backup, your BT Mobile parental controls will apply. Learn about the 4G Mini Hub for BT Halo customers. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. If you’ve not changed it previously, it. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of. The latest firmware for the SmartHub 2 is: v0. . If this works, restart all your devices and then connect them again. 28. With our Keep Connected Promise for Halo customers, we'll get you back online quickly if your broadband stops working. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. My online account says it's activ. BT Sport; Mobile Plusnet Mobile; Sim only deals. 168. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. My BT parental controls has never worked since I moved home (fine at old address). Select Control wi-fi access for your devices to manage your screen time online. Bolt-ons. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. Use a pin or paperclip to press and hold the recessed Reset button on the back of your hub for 15 seconds until the hub lights go out. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. BT knows being able to browse the web safely is important, especially if you have children – and with our free BT Parental Controls,we help to keep them safe online. Check the instructions that came with your router for how to do. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. You can change it at any time. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows. Check the instructions that came with your router for how to do. The more savvy visitors have worked through this, but to avoid anticipated stress when the main holiday season starts. When setting up your hub, you will be asked if you want to set up BT. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. Parental Controls set-up tutorial for BT Internet ConnectionsBT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. As well as the router, BT bundles in a few extras including parental controls, antivirus and at least 100GB of. 4GHz or 5GHz band, depending on. It's free for all BT Broadband customers. You have been temporarily locked out. 5. My trying to setup parental controls to limit my kids computer & phone usage. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. Whenever I try I get the message below with the option greyed out for Parental Controls. TV. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. The Account Holder needs to set up and maintain this service. There are a range of filters to choose from to block content. At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. Existing customer with a BT Hub. . Coverage checker. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. Select an option that apply: it's too long. Re: Parental Controls. 99 a month, or £53. on 11-05-2020 03:27 PM. Its driving me up the wall, This is the second Smart Hub I've had and I only joined BT 4 days ago. . Hi My Parental controls are set and active but do not block any sites on any devises in the house. I have restarted the Smart Hub but still does not work. . BT Employee. 3. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. BT Parental Controls and BT Cloud. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. 4. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to inactive. If your device supports WPS, just press the button on your Hub –. Plug the other end into one of the yellow ports in the back of your broadband hub. . Cell Phones. BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot. Total Security: HomeCareTM provides personalized features, including Parental Controls, Antivirus, and Quality of Service (QoS)* to ensure a safer online experience. Protects all devices (computers, laptops, tablets, iPads, mobile devices. Do I need to g. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. BT Parental Controls. BT Virus Protect works on compatible PC/MACs. The default PIN is 1234. The default PIN is 1234. Get 3 months free broadband. Access control - Smart hub 2. Set up the Wireless Accces Point to have the same SSID and password as the SmartHub. (Make sure you’re connected to your home network. Locked Out: BT Parental Controls can restrict access to certain sites at set times of day. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. How to return the 4G Mini Hub. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. For new Full Fibre 900 with Halo 3 customers that sign up for 24 months, £83. YouTube or site related to alcohol) my access is blocked with the message “site has been blocked by BT Parental Controls because the account holder has Light filters on”. 2. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. Using BT TV. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Smart Hub 2 - switch on Wi- Fi Controls. Storage Humidity: 5%~90% non-condensing. 1. To check if your Content Controls are active at any time, just repeat steps 1-5. Flexible and affordable sim only deals with no contract. Circle is now part of Aura, the leader in family online safety. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee. 24 month contract. A site is being blocked incorrectly by BT Parental Controls. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Home phone including Digital Voice; BT Mobile; Email. The new BT Business Smart Hub 3 we installed keeps enabling DHCP every time a firmware update is installed. Log in to My BT Log in to get the most out of your BT Broadband Now you're online you can log in to My BT and set up your Extras such as: BT Virus Protect - Keep your computer. Also bear in mind, if your kids are tech savvy you will never win. Children's experiences online are unique and constantly changing. . 65% of young people aged 11-16 are in favour of the. Message 2 of 8 Re: Parental controls Go to solution @JHill . 5. Yes, I have considered that. No BT Home Hub 4. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. No, this is a major upgrade from its predecessor, the Home Hub 5, that’s a compelling reason for BT customers to recontract. Sadly he has. Folks, Just joined BT and am disappointed by the Parental Controls. The Account Holder needs to set up and maintain this service. Whenever I try I get the message below with the option greyed out for Parental Controls. BT Broadband . The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. The default PIN is 1234. Parental controls are just part of the way you can help keep your child safe online. 4GHz channel has a throughput of 289Mbps. There is obviously a software problem with the access controls on the new hub which has also been reported on other threads on the forum. Mini Hub switch pdf manual download. Everything is going great but I can't set up BT Parental Controls or Web Protect. I went through 3 of those and to no avail. 99. TV Content including BT Sport. Access Control on the new BT Smart Hub brookheather . Re: My BT App not showing Parental/Device controls in the app I was persuaded to upgrade my router to the latest Smart Hub 2. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. They remain OFF. Tab across to profile > Settings. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. This will let you watch subscription channels like BT Sport or use catch-up services. With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. It’s easy to set up and manage, but included features. You’ve got smart dual-band wireless The BT Home Hub 4 uses Smart Wireless to connect to the best signal on either the 2. . BT Parental Controls is a network based solution designed to help parents protect their children online. . I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Just log in to. 5. . There are a range of filters to choose from to block. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Archive Staging. Explain why you are setting parental controls; to keep them safe. Then click on Configure. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. We would appreciate it if you could take a couple of. Go to the WiFi Controls dashboard. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. Since moving house my BT parental controls are not working. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. BT Smart Hub 2. I have a slight concern also that the other BT. Parental controls and PINs. The same firewall and BT Parental Controls from the company's previous models are also included, so you can restrict web access if needed. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. web browser will ask you if you want to activate any of your BT Extras, including BT Parental Controls. It might also be worth switching the Wi-Fi off on the iPhone and then back on again to make sure that it’s connected to the 2. Once activated, you will then be able to change your filter level to. 02. Let your kids browse online safely. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. The GHI shows you how. Cancel anytime. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Tap Devices in the bottom menu bar. You can adjust these settings in the mobile section of MyBT. The easiest way to access the BT Smart Hub Manager is to type 192. Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off. 4 and 5 Ghz). I’ve since upgraded to a Ubiquiti kit. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded. BT Business Smart HubParental Controls not working. You should be able to do this with certain 3rd party routers however, but not on the Business. As they use the same technology, if you have both services active and you attempt to visit a website that exists in both the BT Parental Controls. The Account Holder needs to set up and maintain this service. Page 5 When you connect a device to your Hub for the first time, your web They’re on the back of your Hub. This is so frustrating and can't be expected behaviour. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. Use your parental control PIN to control access to programmes with an age rating. Flexible and affordable sim only deals with no contract. Distinguished Sage Mark as New; Bookmark;. With a built-in hub to control IoT devices (ZigBee/Bluetooth/WiFi), and. It's a FREE service for all broadband customers that lets you filter the sites and content you don't want your family to see. My previous address with an older. I’ve since upgraded to a Ubiquiti kit. To check if your Content Controls are active at any time, just repeat steps 1-5. 02. When I login to MyBT and go to the Parental Controls settin. From reading all the Q’s about this on this forum and the B. 0 Ratings Reply. Are you a business user? BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. For BT Access Control to work you need to switch it on. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. Use your parental control PIN to control access to programmes with an age rating. Includes BT Virus Protect and a BT. Bolt-ons. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. pausing the internet for your children during mealtimes or after bedtime). If you have no need of Digital Voice, then any router with a PPPoE capable WAN port ( all the mainstream makes and models) will be just fine. If you have our HD Add-On you can watch HD channels on both boxes and if you have purchased a film or TV box set from the BT TV Store you can watch on either box, but you will only be able to watch on one box at a time. 1. 6. Low on minutes, data or texts? Just add one of our bolt-ons. Open the Amazon Alexa app. There are a range of filters to choose from to block content. They have come together to produce these helpful video guides to help you to download and set-up the controls offered by your provider. Thanks NeilYou have had too many unsuccessful attempts to login. 3. Use your parental control PIN to control access to programmes with an age rating. 168. 1. I'll send you a private message so you can get in touch and we'll be happy to help. Assuming your region is correct select Next. This may take several minutes. If you delete your account – your settings will be lost. Once activated, you will then be able to change your filter level to. 31K subscribers. BT Parental Controls is a network based solution designed to help parents protect their children online. Any change in your plan will be reflected on your next BT bill and if you downgrade your plan, you’ll get a pro-rated refund for any days not used. ) (Make sure you’re connected to your home network. It’s also important to consider installing anti-virus software and parental controls:I haven't enabled any type of parental controls. The Account Holder needs to set up and maintain this service. Follow these easy steps to set up BT Parental Controls to block YouTube:BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. My previous address with an. Received a shiny new smart hub two weeks ago. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. That’s easier said than done if you have no internet connection, but if you do have a smartphone, turn off its Wi-Fi and use mobile data to find out if BT is down in the local area. I've put the BT Business hub back in situ and changed the DNS to the Open DNS numbers but i'm getting the same problem, it works on a normal tab. One example is the Huawei connectivity checker on my phone which is required to successfully connect for a logon to take place when adding a new WiFi network. This has been the case for at least 4 weeks. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. For. Plug one end of the ethernet cable into the yellow ethernet port in the back of the TV box. You can change it at any time. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. BT’s parental controls offer tight restrictions on what your child can see online. Home network (24 pages) Switch BT Home Hub Quick Start Manual. This issue was resolved by resetting my Smart Hub 2 to its factory settings. Once activated, you will then be able to change your filter level to. 5. 65% of young people aged 11-16 are in favour of the. Plug in and switch on your Mini Hub and wait for it to connect to the 4G network; Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues; Find the best signal location in your house - this is often near a window. Restarting your Hub (or power cycling) is simply the controlled shutdown and switching back on of your equipment. It’s also important to consider installing anti-virus software and parental controls:HI, I recently upgraded to Fibre 300 and have the Smart-hub 2. Find out how to fix any problems you might be having with BT Parental Controls. Please note: the Smart Hub 2 doesn't have this capability as it's designed for use with Complete Wi-Fi. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to inactive. Bolt-ons. I've tried rebooting the smart hub and trying in a different browser but there's no chang. Once activated, you will then be able to change your filter level to. There’s a lot of ways round it but I don’t think the BT router can really achieve these. 4GHz or 5GHz band, depending on. How to turn off BT Home Hub Smart Setup. But if you're having problems, you can try creating another wireless network by splitting your Hub's SSID. Coverage checker. The default PIN is 1234. Low on minutes, data or texts? Just add one of our bolt-ons. Non-BT business hub or router: It's preferable that you use a BT Business Hub. Please would someone post the fix in words as an answer to this. This seems same problem than many BT customers have posted here. You can then set up your BT Smart Hub. When i log ontoHi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. The Parental Controls are separate to the wifi controls, to set them up see below. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Home phone including Digital Voice; BT Mobile; Email. Several issues though – have posted in another forum elsewhere re Access Control. Coverage checker. I am trying to override a blocked site but BT. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. 99 a month from month 25. 27. MAC randomisation is a common option on most modern devices, so that tends to defeat any form of applied restrictions. I have BT Fibre with Smart Hub 2. Home Broadband. Once activated, you will then be able to change your filter level to. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. 254 into the address bar (where you normally type the internet address; there’s no need for or just type the number directly into the address bar). If you need an engineer installation, we’ll let you know when you order. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. 2. HI Josie. By using Broadband Backup, your BT Mobile parental controls will apply. This beefy mesh system offers multi-gig WAN and LAN ports and comes with basic parental controls, but you can subscribe to Netgear’s Smart Parental Controls if you require age-based web filters. BT Broadband guide Parental Controls information Type of guide Broadband & mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. which is BT infinity and using the now tv app on xbox or pc. @SteveoSteve. Our network reaches over 99% of the UK, so we've got you covered. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. When you set up your BT Hub for the first time, wireless is automatically switched on. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. Help & supportI got BT Broadband set up last Tuesday. Any desktop, tablet or phone connected to the BT Home Hub (or whatever. Your Hub will be called something like BTHub6-ABCD. Follow these easy steps to set up BT Parental Controls to block YouTube:Solved: Urgent please Help - How to set up parental contro. 10-04-2021 3:27 PM. Your Hub will be called something like BTHub6-ABCD. The GoHenry pocket money card is a smart solution for managing your child's money and giving money to children, through an allowance prepaid card. The key features of BT Parental Controls: Here are some answers to help you. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. When I first started using the. Re: Replacing Smart Hub 2 with an Asus router. 2. This has been the case for at least 4 weeks. 5. Hi Dave, Mine is working now. 1. Re: Cannot manage BT Parental Controls. For example, you can control your children's internet use when you're not about. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. Block websites and apps: This is a way to protect your. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. BT introduces internet filter for all devices. Hi welcome to the community and thanks for posting, I'm sorry to see you're parental controls stopped working after you moved home. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. 30K views 8 years ago. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. indd 4 06/06/2017 11:48BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Options. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Bear in mind that MAC filtering will only work if the MAC address of the connected devices does not change. . Yup, using the MyBT app parents can pause the internet for. - BT Community. The tool is quick and easy to set up and simple to manage. The main difference is that a Smart Router is able to automatically connect to the best possible WiFi signal, while a Smart Hub does not have this capability. Page 5 Whenever you connect a device to your Hub for the first time, your They’re on the back of your Hub. It also supports BT’s Wi-Fi Controls feature which allows you to pause the internet for certain devices at specific times of the day (e. A factory reset is a ‘last resort’ option as you lose all updates that you’ve made to the hub including wireless network name and password updates. BT Parental Controls Help to keep your family safe online by filtering inappropriate content. The default PIN is 1234. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. Look for “DNS SETTINGS” or something similar – it may be set to “AUTO”. The BT Parental Controls don't serve my needs - I want to completely restrict internet access - not just some. Select Control wi-fi access for your devices to manage your. Access control - Smart hub 2. BT Parental Controls help keep your children safe online. Defeated Thank you for you input, appreciate it!A site is being blocked incorrectly by BT Parental Controls. Good Luck. Home setup, Wi-Fi & network discussions. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. More about parental controls and payment PIN. If you have full fibre FTTP, you simply need a router. Help & supportBT Parental Controls. Deco M9 Plus smart mesh WiFi system provides tri-band WiFi for homes up to 6500 sq. The guarantee only applies when your Smart Hub 2. TV accepts this on manual, but still fails at gateway (tried 192. Hi kimb1, BT Whole Home Wifi Mini system does not support scheduling (blocking certain devices from using the internet as specified times). If you have FTTC, then you will need a VDSL modem/router. Someone posted an answer to a similar question which was a link to information, but that link does not work. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. My Smarthub keeps adding additional Mac addresses into the Access control page and then turning off all devices connected on wifi. There are a range of filters to choose from to block. . BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Scroll to Parental Controls. You can then manage your BT TV account and change your Netflix plan.